Springfield Microtransit

Microtransit Is Coming to Springfield

In early September 2025, Springfield’s fixed bus route – the Springfield In-Town Route – will be changed over to microtransit service.

What is Microtransit

Microtransit is a FREE Uber-like system of real-time, dynamically routed, public transit service open to all members of the public within the Town of Springfield’s and North Springfield’s boundaries. Riders will arrange a ride by calling the MOOver Office, or online, or via a phone app. Reservations are required, and multiple ride requests can be made with one phone call.

How will Microtransit work in Springfield?

Here is the plan (subject to change if need be):

  • Monday-Friday non-holiday service 6:00 am-6:00 pm
  • Trips must be reserved, and can be done by an app, calling the SEVT Office, or booking online. No hailing of rides along the route
  • A hoped-for no more than 30 minutes wait time from request of ride to pick up
  • Curb to curb service
  • Riders will share a vehicle with other riders and the route will deviate from the most direct route to a route that accommodates other riders
  • Fare free – no charge to ride the bus
  • The service area is all trips picked up and dropped off within the Town of Springfield boundaries
  • One handicapped lift-equipped vehicle

Why is the service changing from fixed route to microtransit?

  1. Microtransit will serve all residents and businesses within the Town of Springfield, and not just for people living along the bus route
  2. Service hours will expand from the existing 9:00 am-4:00 pm schedule to a 6:00 am-6:00 pm schedule Monday-Friday
  3. Microtransit will provide more rides to more people to more places than the existing fixed route

For Our Existing Route 1 Riders

This new service will allow us to expand the operational hours and reduce wait times, allowing you to reach more destinations with greater flexibility. This new service will serve the entire Town of Springfield, allowing you to go to more places on your own schedule. It will serve many more people rather than just those who live along the bus route. You do not need to have internet access or computer skills to reserve a ride. If you need help accessing the new service, call us Monday-Friday 7:45 am-5:00 pm at 888-869-6287 and we’ll reserve your ride(s) for you.

What are the Project’s Stages?

Starting July 3:Public announcements about the new service

Starting July 14, exact dates, times, and locations TBA: Public meetings to discuss the service, solicit input from riders, answer questions

Starting August 18, exact times, dates, locations TBA: Public meetings to demonstrate how to book rides online or via the app (only if you want to use those methods, remember you can also book rides by calling the MOOver Office)

HOPEFULLY September 8, 2025 Microtransit service starts

How can I Stay Informed About This Project?

Items to Remember

  • This system will have limits – we cannot serve large numbers of riders at the same time. You may be asked to re-schedule or postpone your ride, walk to/from your stop, and share the vehicle with other riders. Remember, we can only travel within the town boundaries.
  • We are using new software, operating a new type of service, and involving lots of new, moving parts. There are bound to be hiccups, so we need everyone’s cooperation and patience.
  • We are in constant communication with other service providers to learn from them and to share our experiences. We are also employing our experience from the successful system in Windsor.
  • Likewise, we are all ears to your input and together we will make the service perform as best as we can.
  • A significant portion of this program’s first three years’ funding is provided by the Northern Borders Regional Commission. Additional funding after June 30, 2028, will need to secureThis project is funded by the Town of Springfield, the Vermont Agency of Transportation, and the Northern Border Regional Commission, and supported by the Springfield Regional Development Corporation.